We accept only payments by Postfinance (E-Payment & Postcard), Paypal (secure payment with credit card incl. buyer protection), Prepayment (Payment in advance) or Payment by Pickup (Cash or with Card: Visa, Mastercard or EC Card).
Pay with PayPal or Credit Card
You pay securely and incl. Buyer Protection with your PayPal account. The payment is executed immediately with this payment type.
If you don't have a Paypal account, but you prefer to pay with credit card, then choose Paypal anyway in the order step "payment". You will then get to the Paypal website and there you can pay securely with your credit card as a guest. You don't need to creat a PayPal account.
Pay by Prepayment (Pay in advance/Vorkasse) with wire transfer
You pay your order in advance by transfer the money to our bank account. Orders with this payment option with only in stock items must be paid within a maximum of 20 working days, if no payment has been received by then, the order will be canceled. Pre-orders with advance payment or orders containing in stock items and pre-order items must be paid only when all items of this order have arrived at our warehouse (if the total amount of the order is below CHF 260.00).
For orders with Pre-Order items within from CHF 260.00 value and more with the option of payment in advance, a deposit of 50% is due within 5 days after the order has been placed. Only after receiving this deposit all the Pre-Order items of this order will definitely be ordered for you. For orders with Pre-Order items within and a total value less than CHF 260.00, no deposit is required, the payment is due when all the Pre-Order items of the order have arrived at our warehouse. For more information about Pre-Orders, please click here.
Pay by Postcard or Postfinance
Pay easy with your Postcard or Postfinance account. Payments with Postcard or Postfinance are executed immediately.
Pay by PickupIf you choose "Pay by pickup", you will have to pay your order when you pick it up from us. You can either pay cash or by debit card or credit card. (Unfortunately, Postcard does not go at the moment).
Zürcher Kantonalbank, 8010 Zürich
IBAN: CH17 0070 0110 0059 8307 1
Zu Gunsten von: Toystar GmbH, Althardstrasse 146, 8105 Regensdorf
In stock items are always marked with the green "An Lager / in stock" symbol.
Pre-Order or Back-Order items are always marked with the blue symbol "Vorbestellung / Pre-Order".
In your customer account under "Details und Verlauf Ihrer Bestellungen", you can click on "Details" for each of your orders, then scroll down and you can see the status (for example: In stock or Waiting for stock etc.) of each ordered item of this order.
Orders only with in stock items will be shipped as soon as possible after payment has arrived.
Orders with only Pre-Order items or orders with Pre-Order items and in stock items in it will be shipped as soon as all items of the order have arrived at our warehouse.
Partial deliveries are possible at any time, but in the case of partial deliveries, additional shipping costs are normally incurred.
Combined shipping of several orders or items to save shipping cost is possible. If, for example, you have several orders with us, and some items of these orders are already in stock, we can move all available items to one order, and move all Pre-Order items to another of your orders.
We are currently shipping all orders with the Swiss Post. We pack every single order as save and protected as possible without any additional costs, nevermind if you are a collecter or not.
At this time we only deliver to Switzerland and Liechtenstein. Next you can see the shipping costs. You can choose between A-Post (Priority Mail) or B-Post (Economy Mail).
A-Post = Delivery in 1 - 2 Days (provided no weekend in between)
B-Post = Delivery in 2 - 3 Days (provided no weekend in between)
|to 2.00 Kg||CHF 9.00||CHF 7.00|
|to 5.00 Kg||CHF 11.00||CHF 9.00|
|to 10.00 Kg||CHF 12.00||CHF 10.00|
|to 20.00 Kg||CHF 18.00||CHF 25.00|
|to 30.00 Kg||CHF 25.00||CHF 22.00|
|over 30.00 Kg||CHF 37.00||CHF 29.00
+ CHF 0.85 per order for packaging