We offer two different types of orders: The standard order of in stock items and the pre-order of articles wich will be available at a later date.

We also offer a notification service for items that will come in stock soon.

For information on payment options and delivery please follow this link.


Standard Order

All items marked with the green symbol "Auf Lager (in stock)"are items that will be delivered direct from our warehouse in 1 - 3 business days after your payment has been done. This is the ordinary order.


Pre-Order

All products marked with the blue symbol "Vorbestellen/Pre-Order" are items that arrive at a later date, but you can already pre-order them. From a total order value within Pre-Order items (an in stock items within) of CHF 260.00 and more, a 50% deposit is due within 5 days after the order has been placed for our security. Once the deposit has been paid, all Pre-Order items of this order will definitely be ordered for you. Orders with Pre-Order items within below a total value of CHF 260.00 do not require a deposit. The remaining amount of such orders with deposit or the total amount of such orders with an order value below CHF 260.00 have to be paid when all products of the order have arrived at our warehouse. These orders are binding and can be canceled up to a maximum of 4 weeks before the item comes in stock. This order type is recommended only if you are 100% sure that you want to have a product, as we will order these items specially for you from our supplier.


Attention:
 If you choose the payment method PayPal, PostFinance or Postcard the total amount of the order will be debited instant! If you want to pay a deposit, then please select "Vorkasse (bank transfer)" at the payment method. It is still possible to pay the deposit with PayPal later if you wish so.


Delivery and partial delivery

If you order in stock items and Pre-Orders at the same time, the order will be shipped when all items have arrived at our warehouse. We can also perform partial deliveries for in stock items on request, but be adviced that additionial shipping costs have to be paid in this case. It is therefore recommendable to place orders of in stock items and pre-order items separately.


Important:
 Please always pay attention to the expected delivery date for Pre-Order items. This can be found on the product details page by clicking on the product directly under the short description of the product. This delivery date is always the "expected" delivery date, which is given to us by our suppliers. It sometimes happens that the delivery date is adjusted by the manufacturer / supplier and we have to adjust it as well. Unfortunately, we can not influence this and therefore ask for your understanding.


Notification

If you want to be notificated when a product arrives in our warehouse, you can press the button "Nachricht wenn an Lager / Inform me when in stock" on each products detail site. The item is then stored in your account at the waiting list and when the item then arrives at our warehouse, you will be automatically notified via e-mail. To remove an alert again when you for example already bought an item or if you are not interested in an item anymore, you need to go into your account under the heading 'Warteliste (waiting list)' and then delete the item. Attention! This alert is not regarded as a reservation of an article!